Terms of Service

Important — Please read carefully.
These Terms of Service (“Terms”) govern your access to and use of the website located at and any related online features, applications, lead-generation systems, forms, or services provided by Coldwell Banker Mountain Central (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Service.

Some areas of the Service may be subject to additional terms. If additional terms conflict with these Terms, the additional terms apply for that specific area.

1. User Obligations

You agree to:

Use the Service only for lawful purposes and in compliance with all applicable Canadian laws, including Alberta regulations, real estate licensing rules, and consumer protection standards
Accept sole responsibility for your use of the Service and any communications or transactions associated with it

Your use of the Internet and the Service is entirely at your own risk.

2. Communications

By creating an account or submitting information through the Service, you consent to receive communications from Coldwell Banker Mountain Central by email, SMS, text message, and other electronic methods.

You may opt out at any time by:

Clicking unsubscribe in an email
Replying STOP to a text message
Contacting us directly to request cessation of communications

Coldwell Banker Mountain Central will make commercially reasonable efforts to honour your preferences as required by Canada’s Anti-Spam Legislation (CASL).

3. Purchases and Payments

If products or services are offered for purchase through the Service, you may be required to provide payment and billing information.

You represent that:

You have the legal right to use the payment method provided
All information submitted is accurate and complete

We may use third-party payment processors. By making a purchase, you authorize us to provide information to those service providers subject to our Privacy Policy.

We reserve the right to refuse or cancel a purchase for suspected fraud, errors in availability or pricing, or other lawful reasons.

4. Content Standards and User Conduct

You may submit or upload content (“User Content”) through the Service. You are solely responsible for such content, including ensuring that it:

Does not violate privacy, intellectual property rights, or confidentiality
Is not defamatory, harassing, obscene, hateful, misleading, or unlawful
Does not contain malicious code, spam, or attempts to disrupt the Service
Does not impersonate a person, business, or organization

Coldwell Banker Mountain Central reserves the right to remove content, restrict access, or terminate accounts that violate these Terms, without notice.

By submitting User Content, you grant Coldwell Banker Mountain Central a non-exclusive licence to store, display, reproduce, and use the content for Service-related purposes.

You retain ownership of your content.

5. Accounts

To create an account, you must be 18 years or older and provide accurate information. You are responsible for:

Maintaining account confidentiality
All activity conducted under your credentials
Notifying us of unauthorized access

We may suspend or terminate access if information is inaccurate or these Terms are violated.

6. Intellectual Property

Except for User Content, all content, trademarks, branding, designs, and materials on the Service are owned by or licensed to Coldwell Banker Mountain Central or its licensors.

You may not:

Copy, modify, or redistribute Service content
Use branding or trademarks without written authorization
Reverse-engineer any part of the Service

All rights not expressly granted are reserved.

7. Third-Party Sites

The Service may link to websites operated by third parties. These links are provided for convenience only.

Coldwell Banker Mountain Central is not responsible for:

Content on third-party sites
Their privacy policies
Products or services they provide

Access is at your own risk.

8. Termination

We may suspend or terminate your account or access to the Service at any time, without notice, for conduct that violates:

These Terms
Applicable laws
Brokerage policies

Upon termination, provisions related to intellectual property, liability, indemnity, and dispute resolution survive.

9. Indemnification

You agree to indemnify and hold harmless Coldwell Banker Mountain Central, its agents, employees, and affiliates from claims, losses, damages, or expenses resulting from:

Your use of the Service
Your breach of these Terms
Content you submit or actions taken using your account

10. Limitation of Liability

To the fullest extent permitted by Alberta and Canadian law, Coldwell Banker Mountain Central is not liable for:

Indirect, incidental, consequential, punitive, or exemplary damages
Business interruption or data loss damages
Damages resulting from reliance on information or inability to use the Service

If liability is established, total damages shall not exceed amounts paid (if any) for use of the Service.

11. Disclaimer

The Service is provided "as is" without warranties of any kind, express or implied. We do not guarantee:

Uninterrupted access
Freedom from errors or viruses
Accuracy or completeness of information

Some jurisdictions may not allow limitations; applicable rights remain unaffected where prohibited.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of:

The Province of Alberta
and applicable federal laws of Canada

You agree that any legal action must be brought before courts located in Calgary, Alberta, unless otherwise required by law.

13. Severability

If any part of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any posted policies or agreements, constitute the entire agreement governing your use of the Service.

15. Modifications

We may update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance. If you disagree with the revised Terms, you must stop using the Service.